Food and Beverage Server

• Prepare room for dining; stock condiments, napkins, service plates and utensils • Adhere to sanitation, safety and alcohol beverage control policies • Help patrons select food and beverages by presenting menu; offering cocktails; suggesting courses; explaining menu items, answering food preparation questions • Stay updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc. • Transmit orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests • Keep kitchen staff informed by noting timing of meal progression • Serve orders by picking up and delivering patrons' choices from bar and kitchen; deliver accompaniments and condiments from service bars • Respond to additional patron requirements by inquiring of needs; observing dining process • Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs • Obtain revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host; returning change or credit card and signature slip to patrons • Perform basic cleaning tasks as needed or directed by supervisor • Fill in for absent staff as needed • Assist with special events as needed • Promptly address customer service issues and refer customers to management when necessary